At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly striving to uphold our powerful backing promise to our customers and each other every day.

‍

• Business Rules Management:

• Code and deliver Business Rules capabilities supporting a variety of compliance functions

• Execute the Agile product development process (Lean, SAFe, Kanban) including grooming features and user stories, documenting customer and technical flows, and validating software function

• Product Management:

• Execute the platform capabilities strategies to ensure greater reusability, maintainability, scalability to meet global product demand

• Work with technology partners to create self-service tools to decrease time to market

• Work with technical team members to implement solutions for recurring inefficiencies

• Create KPI's to measure time to market and product team efficiency to understand impact of platform capabilities

• Support the Manager - Digital Product Management, Platform Shared Services to prioritize the feature backlog to ensure that work focuses on the most impactful platform improvements

• Continually stay abreast of new digital platform trends and customer needs and the changing regulatory, competitive, and technological landscape

• Execute the Agile product development process (Lean, SAFe, Kanban) including writing and refining features and user stories, documenting customer and technical flows, and validating software functionality

Minimum Qualifications

• Aptitude with Java coding

• University Degree

Preferred Qualifications

• Experience as a product owner or with the Agile product management preferred but not required

• Proficient at investigating customer needs and problems

• Strong ability to analyze user experience metrics and other data to determine priorities, opportunities, and issues with product

• Ability to define and improve processes

• Excellent oral and written communication skills; Ability to effectively communicate across stakeholders

• Ability to build positive relationships, and influence decisions with a variety of cross-functional stakeholders

• Proven ability to influence without direct authority among peers and with leaders

• Influence team members with innovative changes and improvements by challenging status quo and demonstrating risk taking