Razorpay

Associate Director Product Management

Senior Level
Full-Time
Bangalore
Product

About 

Razorpay

Razorpay is India’s first full-stack financial solutions company. We are on a mission to enhance the payment experience of over 300 million end consumers. And in doing so, we aim to enable Indian businesses - big and small - accept payments digitally with minimal effort and maximum ease.

Your Responsibilities

  • Own Customer Problems: Define and drive a plan for market research (from a customer/user viewpoint), set up data funnels relevant to ones OKRs (incl. seeking baseline data and setting milestones towards quarterly and annual goals), meet with customers regularly to understand their pain points and user goals to develop a deep empathy of the problem domain.
  • Product Strategy: Define long term strategy, develop quarterly roadmaps and groom ongoing backlogs to ensure the products deliver measurable outcomes, leading to solving for real customer problems. Mentor the team to ensure a data- and experiment-driven product culture, and run data-based reviews within and outside the team frequently
  • Build Products: Mentor team members to ensure they product high-quality product specifications (clear user stories, unambiguous business validations, pragmatic acceptance criteria) and help them prioritize and manage the scope of each product launch to deliver key capabilities on time. Help them with effective product communications to internal and external stakeholders, and resolve conflicting priorities.

Required Skills and Experience

  • You are entrepreneurial and have hunger and impatience to see things through
  • You understand technology, but love customer-first & business-first thinking
  • You are curious about metrics, execution processes, macro trends
  • You have an analytical and data-driven approach in day-to-day work. Energetic self-starter with the ability to work independently in a fast-paced environment
  • Past experience as a founder would be an added advantage

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