Razorpay was founded by Shashank Kumar and Harshil Mathur in 2014. Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission is to enable frictionless banking and payments experiences for businesses of all shapes and sizes. What started as a B2B payments company is processing billions of dollars of payments for lakhs of businesses across India.

• Own Customer Problems: Define and drive a plan for market research (from a customer/user viewpoint), set up data funnels relevant to ones OKRs (incl. seeking baseline data and setting milestones towards quarterly and annual goals), meet with customers regularly to understand their pain points and user goals to develop a deep empathy of the problem domain.
• Product Strategy: Define long term strategy, develop quarterly roadmaps and groom ongoing backlogs to ensure the products deliver measurable outcomes, leading to solving for real customer problems. Mentor the team to ensure a data- and experiment-driven product culture, and run data-based reviews within and outside the team frequently
• Build Products: Mentor team members to ensure they product high-quality product specifications (clear user stories, unambiguous business validations, pragmatic acceptance criteria) and help them prioritize and manage the scope of each product launch to deliver key capabilities on time. Help them with effective product communications to internal and external stakeholders, and resolve conflicting priorities

‍

• You are entrepreneurial and have hunger and impatience to see things through
• You understand technology, but love customer-first & business-first thinking
• You are curious about metrics, execution processes, macro trends
• You have an analytical and data-driven approach in day-to-day work. Energetic self-starter with the ability to work independently in a fast-paced environment
• Past experience as a founder would be an added advantage
  

‍