lululemon is a yoga-inspired technical apparel company up to big things. The practice and philosophy of yoga informs our overall purpose to elevate the world through the power of practice. We are proud to be a growing global company with locations all around the world, from Vancouver to Shanghai, and places in between. We owe our success to our innovative product, our emphasis on our stores, our commitment to our people, and the incredible connections we get to make in every community we are in.

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• Define the vision, roadmap, and objectives for lululemon’s post purchase services, aligning with the company’s post-purchase and data strategy goals.
• Drive along with engineering teams to support a range of features across order tracking, returns, exchanges, customer communications, and loyalty engagement, leveraging user transaction data.
• Translate lululemon’s digital transformation goals into actionable technical product strategies that enhance customer satisfaction, streamline processes, and maximize data utility.
• Collaborate with engineering teams to design and implement data pipelines, storage, and retrieval systems that ensure high data integrity, security, and accessibility.
• Lead data architecture discussions, focusing on enabling a scalable, performant backend that supports real-time insights and data-driven decision-making.

• Bachelor’s degree in Computer Science, Engineering, or a related field; MBA or Master’s degree in a technical discipline is a plus.
• Overall 8-12 Years experience.
• 5+ years of experience in product management, preferably with a focus on data products, platforms, or backend services for retail, ecommerce, and specifically post-purchase applications.
• Proficiency in working with API design, microservices architecture, and cloud-based platforms (e.g., AWS, Azure, Google Cloud) – Good to have.
• Basic understanding of machine learning concepts and their application in enhancing customer experience through data.
• Team Leading Experience should be minimum of 2+ years.
• Exceptional communication skills, with the ability to translate complex technical details for non-technical stakeholders.
• Strong problem-solving skills with a proactive, solution-oriented mindset.
• Proven ability to work cross-functionally and lead through influence.

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