Lyft

Product Manager, Rider Experience - Micromobility

Mid-Level
Full-Time
New York
Product

About 

Lyft

Lyft Urban Solutions provides innovative micromobility solutions that riders love, cities need, and operators value. We’re doing this at scale, globally. We own and/or operate bikeshare in New York (Citi Bike), Chicago (Divvy), San Francisco (Bay Wheels), Portland (Biketown), Boston (BlueBikes), and DC (Capital Bikeshare). Our full-system software and hardware is used in over 45 other global markets to power bike and scooter systems, including London, Toronto, Mexico City, Montreal and more.

Your Responsibilities

  • Completely own your team’s products – existing or new – from ideation, through development, launch, growth, and maintenance
  • Lead Rider Experience product strategy by developing and executing a robust roadmap, combining customer obsession with business impact to deliver on goals and mission
  • Collaborate closely with peers in Engineering, Design, Data Science, as well as our operations and leadership teams, to continually raise the bar with new and impactful software features
  • Test, iterate and learn from experiments, UXR and engaging with customers on-street.
  • Communicate clearly all roadmaps, priorities, experiments and decisions across a wide spectrum of audiences from your peers to leadership

Required Skills and Experience

  • 4+ years of product management experience with consumer-facing products
  • Natural leadership and ability to make things happen. You manage project ambiguity, complexity, and interdependencies in an organized and structured way, and you are able to define and analyze metrics that inform the success of your products
  • Excellent judgment and thoughtfulness about the dynamics of the product ecosystem
  • Strong communication skills and intuition for communication strategy at every level -- within teams, within the company, to users, and external stakeholders
  • Ability to conceptualize, prioritize and lead multiple projects for stakeholders
  • Strong analytical and experimentation approach, to validate ideas and understand true business impact
  • Detail oriented with superior organizational skills -- balancing multiple projects, deadlines, and request are second nature to you

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