At SquadStack, we’re redefining the future of work by combining human expertise with AI to drive better outcomes for enterprises. Our innovative contact center solutions help companies boost sales conversions, enhance customer experience, and reduce costs.

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Business Outcome Ownership:

• Owning the product problems & strategy to drive sustainable product-led growth.

Product Vision and Road mapping:

• You are responsible for crafting a near-term product roadmap that aligns with the broader team and company goals. You understand how to make trade-off decisions that maximize value. You define a clear vision for your product area.
• Strategic Impact: You understand how to tie your team's efforts to company strategy and can make product roadmap recommendations based on those factors in order to maximize team outcomes.

Product Delivery:

• You will translate the roadmap into detailed requirements and prototypes. You will project manage the backlog and the end delivery. You will always keep an eye on the quality of the delivered solutions.
• Lead cross-functional teams in the development and delivery of high-quality products on time and within budget.
• Create detailed product specifications, user stories, and acceptance criteria
• Define and track key performance indicators (KPIs) to measure the success of product initiatives.
• Continuously analyze data and user feedback to identify areas for improvement and optimization.

Market Research and Analysis:

• Conduct in-depth market research to identify customer needs, competitive landscape, and emerging trends.
• Utilize market data to make informed decisions and adjustments to product strategies.

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• 4-5 years of product management experience
• Engineering background /degree
• Experience in shipping high-quality B2B SaaS/Marketplace
• Strong analytical and quantitative skills; ability to use hard data and metrics to back up assumptions and recommendations and drive actions.
• Must be a self-starter who truly enjoys working in a fast-paced startup environment.
• Strong users experience sensibilities and familiarity with platform UI best practices.
• Adaptable and flexible. Comfortable being thrown into largely ambiguous environments.
• User obsessed; highly dialed in on what it takes to enable users to succeed.
• Ability to communicate clearly and listen intently.
• Strong verbal and written communication skills in English