Upwork ($UPWK) is the world's work marketplace. We serve everyone from one-person startups to large, Fortune 100 enterprises with a powerful, trust-driven platform that enables companies and talent to work together in new ways that unlock their potential.

• Prioritize solving problems for customers (enterprise clients, talent, internal teams), not building features for the sake of building. In other words, don’t just ‘default’ to pushing for new features and functionality; evaluate build vs. buy vs. partner first to identify and implement scalable, high-impact solutions for customers, ensuring alignment with Upwork’s strategic goals of scaling Upworks Enterprise business.
• Take full cycle ownership of your work from ideation on bold, new solutions, design, review and feedback in the final test build and after release, and be proactive & curious throughout the process.
• Prioritize speed and creating an impact over perfection.
• Be passionate about doing product work, not just managing/maintaining the existing platform.
• Focus on creating new solutions based on enterprise client needs. Identify client problems proactively, define high-impact solutions, and drive implementation of new solutions to achieve product-market fit.
  

• 4+ years of product management experience in a fast-paced environment (ideally scaleup/start-up). Experience in the HRTech space is a nice-to-have, not a must-hav
• Experience with products that are consumption-driven, not just SaaS. Ideally, experience at a company that is a tech-enabled services company. Preferably, at a company that is selling to enterprise customers; experience with ‘enterprise-grade use cases (complex, diverse, high volume).
• A good grasp of technical concepts relevant to the product. Technical background is a plus.
• Excellent communication and collaboration skills, with a demonstrated ability to work effectively with cross-functional teams, while driving results.
• Passionate about creating delightful experiences for both the end-user and our teams.
• Comfortable with ambiguity and being pro-active
• Invested in creating real impact, not just incremental improvements.
• Major plus: used / experimented / done work with LLMs and “post chat GPT AI” and able to leverage that experience when creating new and innovative solutions.

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