Mastercard

Senior Product Manager - Technical

Senior Level
Full-Time
Pune
Product

About 

Mastercard

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Your Responsibilities

• Owns the working backwards document and vision for one or more features• Elicits and decomposes business requirements into platform requirements and user stories• Coordinates internal forums to collect and identify feature-level development opportunities• Contributes near-term input (quarterly) for the platform product portfolio and roadmap, prioritizing the backlog while defining the acceptance criteria for user stories• Recommends trade-off decisions on platform product features/depth of features/backlog items• Uses runtime metrics of their services in market as a feedback loop in to the backlog and balances the priorities against new feature requests• Owns and manages product documentation ensuring features and associated documentation are clear and easily consumable by other engineering teams• Enables self-service support and/or works to reduce overhead

Required Skills and Experience

Take the time to fully learn the functionality, architecture, dependencies, and runtime properties of the systems involved with your projects. This includes the business requirements and associated use cases, Mastercard customer's experience, Mastercard's back office systems, the technical slack (application/service architecture), interfaces and associated data flows, dependent applications/services, runtime operations (i.e. trouble management/associated support strategies), and maintenance.Understands and can explain the business context and the associated customer use casesProficient at grooming user stories, setting entrance/exit criteria and prioritizing a platform product backlogUnderstands the technologies supporting the platform product and are able to hold your own in debates with other PM-Ts, TPMs, SDEs, and SPMsRecognize discordant views and take part in constructive dialog to resolve themVerbal and written communication is clear and conciseImprove team processes that accelerate delivery, drive innovation, lower costs, and improve quality

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