If you were the PM for Pinterest's pin feature, what metrics would you use to determine its effectiveness?

Pinterest

Product Case Study

Define Feature:

Pinterest's "Pin" feature is at the core of the platform's functionality, allowing users to save, organize, and discover visual content, often referred to as "pins." Users can "pin" or save images and videos they find on the internet or within Pinterest to their own personalized boards. These boards serve as collections or repositories for organizing and revisiting content that interests them.

User Journey:

Sign-Up and Profile Creation → Assessment and Goal Setting → Skill Tree and Lessons→ Interactive Lessons→ Gamification Elements→ Feedback and Correction→ Language Skills Development→ Progress and Achievement→ Community Interaction→ Continued Learning→ Goal Achievement→ Profile and Settings

For Pinning and Organizing Content:

Discovering Content→  Interest and Engagement:→  Pinning a Pin→ Selecting a Board→ Customizing Pins→ Continued Exploration

For Managing Pins and Boards:

Accessing Boards→ Reorganizing and Editing→  Sharing Pins→  User Engagement and Collaboration→ Continued Usage

Metrics:

Pin Engagement and Interaction:

  • Metric: Metrics related to user interactions with pins, such as the number of times a pin is saved (repins), liked (hearts), and commented on.
  • Importance: High pin engagement indicates that users find the feature valuable and that the content they save resonates with them. It also reflects the social and collaborative nature of Pinterest.

Content Discovery and Click-Throughs:

  • Metric: Click-through rate (CTR) and referral traffic to external websites from pins.
  • Importance: Measuring the ability of pins to drive users to explore content beyond Pinterest is essential. High CTR and referral traffic indicate that pins are effective in content discovery and promotion.

Board Creation and Organization:

  • Metric: Number of boards created by users and how they are organized.
  • Importance: The creation of boards and their organization demonstrates how users utilize the pin feature to curate and categorize content. Success can be seen in users' ability to easily manage their pins.

User Retention and Time Spent:

  • Metric: Metrics related to user retention, such as the percentage of users who continue to engage with pins over time and the average time spent on the platform.
  • Importance: High user retention and longer time spent on Pinterest are indicative of the feature's effectiveness in keeping users engaged and returning to explore and pin more content.

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